• Competing – this is high assertive and low cooperative. You try to satisfy your own concerns at the expense of the other person’s.
• Collaborating – this is high assertive and high cooperative. When collaborating you work with the other person to find a solution that satisfies both peoples concerns.
• Compromising – this is intermediate in both assertiveness and cooperativeness. You try to find an acceptable solution that is mutually acceptable and fulfils the needs of both parties at least partially. It differs from collaborating in that some needs may need to be sacrificed in order to have others met.
• Avoiding – this is low assertive and low cooperative. The conflict is not addressed and therefore you do not address either the needs of yourself or the other person.
• Accommodating – this is low assertive and high cooperative. It is the opposite of competing; it means neglecting your own concerns to satisfy those of another person.
