From the very first session with Denise I felt so relaxed in her company. I felt really comfortable to open up and be honest about myself, and I loved how every session I felt like I was going to see a friend rather than a coach. I really enjoyed your chatty, informal approach and also how patient you were when I was running at least 15 minutes late for each session. And the fact that you understood what I was like, you just took it for who I was.”